FAQ

  1. Read more: What is the shipping cost for returns・exchanges?

    What is the shipping cost for returns・exchanges?

    In case the product is defective or it is a wrong delivery, we will cover the shipping cost.
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  2. Read more: About the procedures for returns and exchanges.

    About the procedures for returns and exchanges.

    Follow the instructions from each credit card company. Contact us from the inquiry form.
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  3. Read more: About returns and exchanges

    About returns and exchanges

    We will exchange the product only when the product is defective (damaged, dirty, etc. when delivered) or if it is a wrong delivery (the product is ...
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