FAQ

  1. Read more: Can you issue a receipt?

    Can you issue a receipt?

    We are sorry to say we do not issue receipts.
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  2. Read more: Can I purchase without registering as a member?

    Can I purchase without registering as a member?

    You can purchase without registering as a member.
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  3. Read more: What are the payment methods?

    What are the payment methods?

    You can use a credit card/Google Pay/Apple Pay.
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  4. Read more: Can I change my order details?

    Can I change my order details?

    Once the order has been completed, we don’t accept customer requests for the changes in order details (payment method, size or color), additional o...
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  5. Read more: Can I cancel my order?

    Can I cancel my order?

    We cannot accept cancellations after the order has been completed. In case of returns (defective items only), contact us in advance. Without notice...
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  6. Read more: I haven't received an order completion email.

    I haven't received an order completion email.

    There may be an error in the registered email address. If you use a free email service, such as Yahoo! Mail, the email may be treated as spam, so p...
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