FAQ

  1. Read more: What is the shipping cost for returns・exchanges?

    What is the shipping cost for returns・exchanges?

    In case the product is defective or it is a wrong delivery, we will cover the shipping cost.
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  2. Read more: About the procedures for returns and exchanges.

    About the procedures for returns and exchanges.

    Follow the instructions from each credit card company. Contact us from the inquiry form.
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  3. Read more: About returns and exchanges

    About returns and exchanges

    We will exchange the product only when the product is defective (damaged, dirty, etc. when delivered) or if it is a wrong delivery (the product is ...
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  4. Read more: Can you issue a receipt?

    Can you issue a receipt?

    We are sorry to say we do not issue receipts.
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  5. Read more: Can I purchase without registering as a member?

    Can I purchase without registering as a member?

    You can purchase without registering as a member.
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  6. Read more: What are the payment methods?

    What are the payment methods?

    You can use a credit card/Google Pay/Apple Pay.
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